Terms of service
OVERVIEW
Welcome to Aqua_Lab! The terms “we”, “us” and “our” refer to Aqua_Lab. Aqua_Lab operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Aqua_Lab is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [PRIVACY POLICY LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
Some of our products may include handmade, customized, or DIY elements. Due to the creative and customized nature of these products, slight variations in color, design, texture, or appearance may occur. These variations are normal and do not constitute defects.
Certain items sold through our Services may be considered hygiene-sensitive products, including intimate apparel and wearable items. For health and hygiene reasons, these products may be non-returnable except in cases of defects or damage, as outlined in our Refund Policy.
We also offer products intended for pets. Customers are responsible for selecting appropriate sizes and ensuring that products are used safely and appropriately. Pet products should be used under supervision. Aqua_Lab is not responsible for injury, discomfort, allergic reactions, or damage resulting from improper use of our products.
We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be identical to images displayed on the website.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Aqua_Lab reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until Aqua_Lab confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Aqua_Lab may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [REFUND POLICY LINK].
Certain products may be designated as final sale due to hygiene considerations or the customized nature of the product.
You represent and warrant that your purchases are for personal use only and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice.
The price charged will be the price in effect at the time the order is placed and will be included in your order confirmation email.
Unless otherwise stated, posted prices do not include taxes, shipping, customs duties, or import charges.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events outside our control.
Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website including text, images, graphics, logos, videos, designs and product descriptions are owned by Aqua_Lab or its licensors and are protected by intellectual property laws.
You may use our Services for personal and non-commercial use only.
Unauthorized use of our content may violate copyright, trademark and other laws.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
Your use of these tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party sites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with Aqua_Lab.
Shopify is not responsible for any transactions, products, or services purchased from our store.
SECTION 10 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy which can be viewed here:
[PRIVACY POLICY LINK]
Because our store is hosted by Shopify, Shopify may also collect and process certain personal information to provide and improve their services.
SECTION 11 - FEEDBACK
If you submit feedback, reviews, suggestions, or ideas to us, you grant Aqua_Lab the right to use that feedback for any purpose without compensation.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be errors in product descriptions, pricing, promotions, or shipping information.
We reserve the right to correct such errors and update information without prior notice.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful purposes, including violating laws, infringing intellectual property rights, spreading malware, or interfering with website security.
SECTION 14 - TERMINATION
We may terminate or suspend access to our Services at any time if you violate these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” without warranties of any kind.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aqua_Lab shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold Aqua_Lab and its partners harmless from any claims or damages arising from your violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Aqua_Lab regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms without our written consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Aqua_Lab operates.
SECTION 22 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Aqua_Lab
Email: Elynn@aqualabofficial.com
Business Address:
[BUSINESS ADDRESS]